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VoIP Features

VoIP Features - Hosted PBX Phone System

KloudPhone hosted PBX has many VoIP Features found in high end phone systems, over 94 in fact. This makes it one of the most flexible hosted PBX available on market today.

So if you have been given a quote for a high end phone system compare the features with our hosted VoIP features. You will be surprised at how little out Hosted VoIP Phone system can not do.

Give us a call to discuss your requirements.

Here is a summary of some the PBX’s VoIP Features :

Just Look at all The Features

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Caller ID
Caller ID

Caller ID allows you to see the caller’s phone number before you take the call, returning them by pressing a button. You can also block your number from being displayed through Caller ID, and can either be done permanently or temporarily.

On-Hold Audio - Your Way
On-Hold Audio - Your Way

When your callers are put on hold – it’s an opportunity to tell them more about your products & services. Simply supply us with an MP3 or WAV audio file and we will start playing it when you place your callers on hold. For a small fee, we will even create your on-hold messages for you.

High Quality Audio
High Quality Audio

The quality of Internet-based telephony has improved way beyond the capabilities of the Plain Old Telephone Systems of old. Just like HD Video, our VoIP services give you crystal clear audio – allowing a richer conversation with your customers & friends.

Time Of Day Forwarding
Time of Day Forwarding

Need your calls forwarded based on a predefined schedule? No problem. With Time of Day Forwarding, you are in complete control of when and where calls get sent.

Multi Device/Line Ring
Multi Device/Line Ring

The Multi-Device or Simultaneous Ring feature enables you to set up multiple phone numbers to ring simultaneously when any calls are received on KloudPhone number. The first phone to be answered is connected.

Follow Me
Follow Me

With Chase or Follow Me switched on, calls to your KloudPhone line will simultaneously ring up to three additional phone lines, like a cell phones or work numbers.

Call Return
Call Redial
Call Screening
Voicemail (Mailbox)
Voicemail to Email
Block Anonymous Calls
Music on Hold
Do Not Disturb (DND)
Call Logging
Transfer Attended
Call Routing (DID)
Call Park/Pickup
Full System Call Recording
Intercom Support
Conference Room Phone Support
Hunt Groups
Block Caller ID
Block Caller ID
Auto Attendants
Address Book
White List / Black List
Call Forward on Busy
Call Forward on No Answer
Call Forking To Mobile Phone
Call Transfer
Caller ID
Listen to Call
Whisper (Teach Mode)
Barge In on Call
Microsoft Exchange Support
Hunt Groups
Agent Console (PAC)
Hot Desking
Restricted Remote Access
RTP Stream/Input
Built in Time Server (NTP)
Multiple Operating System Support
Built in TFTP Server
Built in Time Server (NTP)
Dial Plans
Fax Relay Support
Multiple Phone Registrations
Time of Day Routing
Call Detail Records
Paging Groups

VoIP Features Explained

Call Return

Call Return allows you to return you last incoming phone call, including missed calls quickly and easily. If you miss a call, you simply pick up your telephone handset and dial a preprogrammed number and it will automatically return your last incoming phone call!

Call Redial

Last Number Redial allows you to automatically redial the last party you called by dialing a preselected number from your telephone.

Call Screening

Call Screening is a powerful feature that enables you to control the call before it’s even answered. Incoming callers are prompted to record their name, and when your phone rings the name is played with a list of options.

Voicemail / VoiceMail to Email

When you can’t answer the phone, send your voice messages to either your email address or to message bank.

Block Anonymous Calls

You can stop calls from all anonymous callers and any other caller that you choose, including local, long distance, international, cell phone, and VoIP callers.

Music On Hold

Music on Hold refers to music played to callers while they are waiting on hold.

Do Not Disturb

Do Not Disturb allows you to set your status to unavailable. Calls will go directly to your voice messaging box without ringing your telephone.

Hunt Groups

Hunt groups are used to efficiently distribute calls into or out of a given business unit. Hunt group is a term that is used to describe a group of Private Branch Exchange (PBX) or IP-PBX resources or extension numbers that are shared by users.

 

Block Caller ID

By activating the Block Caller ID Outbound feature, you will persistently block your ID (name and phone number) when calling someone. The party you call will see Anonymous or Private Caller on their display screen.

Auto Attendants

Auto-Attendant (or automated attendant) is a term commonly used in telephony to describe a voice menu system that allows callers to be transferred to an extension without going through a telephone operator or receptionist. Eg – Press 1 for sales, 2 for accounts, 3 for support.

Address Book

We provide you with a free address book which you can use to keep track of all your friends’ and customers’ details.

White List / Black List

White List – Always accept calls from this call route. Black List – Block the call from this call route.

Call Forward on Busy / No Answer

Call Forward allows you to divert your number to another phone number, including Mobiles and other phones. There are a number of options with Call Forward including Immediate, Busy and No Answer.

Intercom / Gate Support

We support IP based intercom or Gate systems and can handle auto door opening.

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