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WHAT YOU NEED

Add Cloud Voice Capabilities for your Users

One Stop Solution for Microsoft Teams Phones System In Australia

You can now use MS Teams to make and receive phone calls to or from land lines and mobile phones via the public switched telephone network (PSTN).

MS 365 Teams Calling Licience

Microsoft 365 E5 Plans include a Teams Calling License. All other Microsoft 365 Plans require a Teams Calling License for Every user requiring a phone. Teams Phone Standard: AU$12.00 per user/month (paid yearly)

KloudPhone Teams Calling Plan

Get Unlimited Local, National and Mobile calls for just $20 per month per user.  1800 and 1300 numbers will also incur an additional monthly fee. Prior to proceeding any additional charges will be explained. 

Headsets

Either rent or purchase outright compatible headsets. We recommend either Yealink or Sennheiser.

Teams Calling Devices

Add any additional compatible phone handsets, conferencing equipment or door intercoms.

OUR OFFER

Teams Calling Package

DELIVERED

Deployment

Over a four week engagement we will 

  • Map out your Phone system Requirements
  • Organise a transfer of your phones numbers
  • Configure your M365 environment.
  • Pre Program all handsets or Devices
  • Setup any Conference Equipment
  • Deploy all Equipment Onsite
  • Onboard all employees and provide training
  • Provide Go-Live support with a dedicated engineer
  • Program The Phone PBX
  • Set Up IVR and Voice

 Pricing

Installation (One Time)

Small

< 21 devices

$ 85

per handset

Medium

21-50 devices

$ 70

per handset

Large

> 50 devices

$ 60

per handset

Monthly Cost – Teams Unlimited

  • Unlimited Local Calls
  • Unlimited National Calls
  • Unlimited Mobile Calls
$ 20

per device per month

Hardware Costs

If your current headsets are already Teams compatible, we can reuse these. Otherwise, we can rent you the headsets over a minimum term, or you can purchase them outright.

T & Cs

While we will endeavor to deliver the product as described, complexity in phone numbers ad porting may lead to additional charges. 1800 and 1300 numbers will also incur an additional monthly fee. Prior to proceeding any additional charges will be explained.

Unsure – Get a FREE One Month TRIAL

Microsoft allow a One Month Free Trial of Teams Phone standard Licensing 

Teams Calling Features

KloudPhone hosted PBX has many VoIP Features found in high-end phone systems, over 94 in fact. This makes it one of the most flexible hosted PBX available on the market today. So, if you have been given a quote for a high-end phone system, compare the features with our hosted VoIP features. You will be surprised at how little our Hosted VoIP Phone system cannot do.

All at no additional Cost for Licenses.

  • Auto Attendants
  • Call Queues
  • Voice Mail
  • Call Forwarding and Simultaneous Ring
  • Call Transfer
  • Caller ID
  • Call Park
  • Call Recording
  • Delegation
  • Group Call Pickup
  • Direct Routing
  • Emergency Calling
  • Audio Conferencing
  • Call Analytics and Reporting
  • Integration with Microsoft 365
FAQ

Got Questions about Teams Calling

What is Microsoft Teams Calling?

Microsoft Teams Calling is a cloud-based phone system that allows you to make and receive calls directly within Microsoft Teams.

Do I need additional hardware for Teams Calling?

SNo, you can use your existing devices like computers, smartphones, and tablets.

Can I keep my existing phone number?

Yes, you can port your existing phone numbers to Kloudphone for use within Microsoft Teams.

Is voicemail included with Teams Calling?

Yes, voicemail is included and can be accessed directly within Teams.

Can I make international calls with Teams Calling?

Yes, international calling is available but is an additional charge and not included in the unlimited plans

Can I set up call queues and auto attendants?

Yes, Teams Calling supports call queues and auto attendants to manage incoming calls.

What is Direct Routing?

Direct Routing allows you to connect Teams to the KloudPhone infrastructure.

What is the cost of adding Teams Calling to my Microsoft 365 plan?

Microsoft 365 E5 Plans include a Teams Calling License. All other Microsoft 365 Plans require a Teams Calling License for Every user requiring a phone. Teams Phone Standard: AU$12.00 per user/month (paid yearly)

Does Teams Calling support emergency calling?

Yes, emergency calling is supported and routed correctly.

Can I integrate Teams Calling with other Microsoft 365 apps?

Yes, Teams Calling integrates seamlessly with other Microsoft 365 apps.

How do I manage call analytics and reporting?

Teams provides detailed call analytics and reporting tools.

Is there a limit to the number of users I can add?

No, you can add as many users as your company needs.

How do I get started with Teams Calling?

Contact us to set up a consultation and get started with Teams Calling.